Your Team’s Certificates Are Current. But Are Their Skills?

In Australia, first aid certification is required every three years. That’s a long time between practice.

Skills fade. Protocols update. People forget. And in the moment a real emergency happens, the gap between a certificate and genuine competency can cost a life.

As a business owner, you’ve done the right thing by ensuring your team is trained. Our VOC Service takes it one step further – verifying that their skills are genuinely sharp, and identifying anyone who needs a refresher before they’re tested for real.

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What’s Included

A focused 2-hour on-site session

A knowledge assessment followed by 2–3 hands-on scenarios using real first aid equipment and props matched to your industry. In your workplace, with your team.

On-the-spot skills refresh

Luella identifies any gaps in knowledge or technique and addresses them in the session — so everyone leaves with renewed confidence and capability.

Individual performance report

A written report for each first aider — identifying strengths and flagging anyone who would benefit from a full refresher. Useful documentation for your WHS records.

Pricing

$300 per session + $50 travel fee (travel fee may vary for locations outside our service area — contact us to confirm). GST is not applicable.