HLTAID011 Provide First Aid

Australia’s most widely held first aid certification – and the one most workplaces require. This full-day course goes far beyond the certificate. Your team will leave knowing exactly what to do when it matters.

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$120 per person – GST Free
6–6.5 hrs practical

6–10 hrs online theory (self-paced, before class)

Cost

$120 per person – GST Free

Duration

6–6.5 hrs practical

6–10 hrs online theory (self-paced, before class)

CONSTRUCTION

It’s 10 AM on a busy site. A worker takes a fall from height. He’s conscious but confused. The site foreman – who trained with First Aid Action six months ago – takes control. He manages the scene, immobilises the arm, monitors for shock, and talks calmly to his colleague until the ambulance arrives. The difference? Training that used real construction scenarios, not generic slides.

HOSPITALITY

During a busy Friday dinner service, a guest at table seven begins to look pale and sweaty. Your floor manager recognises anaphylaxis. She administers the EpiPen from the first aid kit, calls 000, and stays with the guest until paramedics arrive. Six months earlier, she wasn’t sure what anaphylaxis looked like. Then she trained with First Aid Action.

Course Overview

A full-day, nationally accredited course covering the complete range of first aid skills your team needs in the workplace. Every session is customised to your industry — the scenarios, the props, and the practical exercises all reflect the real risks your people face.

You’ll cover CPR, bleeding and burns, fractures, anaphylaxis, asthma, shock, poisoning, and more – plus casualty assessment, incident reporting, and infection control.

Certification valid for 3 years. CPR component (HLTAID009) requires annual renewal.

Explore This Course

Who Is The Course For?

Business owners and managers who need their team to meet WHS first aid requirements.
Designated workplace first aiders across all industries.
Teachers, early childhood educators, and school support staff.
Aged care, disability support, and allied health workers.
Sports coaches, fitness professionals, and community volunteers.
Anyone who wants genuine, practical confidence to respond in an emergency.

Key Elements

Pre-requisites /Entry Requirements

All students completing this course must have moderate English. Further information is provided in the Student Handbook.

Enrolment

All USI information must be completed at least 3 days prior to the course to meet USI verification requirements.
Please note that the RTO Standards have changed from 1st July. A key update is the requirement to complete an Enrolment Check and identify any support needs for each student before the course starts.
This means all participants must be fully enrolled prior to attending the course.

Online Pre-Theory

Theory must be completed at least 24hrs prior to attending your class. Failure to complete theory may result in your booking being cancelled and all monies forfeited. Trainers are provided the class list detailing theory completion results the day prior to class.

Learners will gain immediate access to the theory portal upon completion of their booking and payment, refer to your confirmation email for the link (please check junk mail folders or contact us if not received).

Practical Assessment

Skills must be demonstrated working individually in an environment that provides realistic in-depth, industry validated scenarios and simulations to assess candidates’ skills and knowledge.

Please let us know if you have any medical conditions or special needs that may prevent you from getting on the floor. It is a requirement that CPR be performed for at least 2 minutes of uninterrupted single rescuer cardiopulmonary resuscitation (5 cycles of both compressions and ventilations) on an adult resuscitation manikin placed on the floor.

Simulated assessment environments must simulate the real-life working environment where these skills and knowledge would be performed, with all the relevant equipment and resources of that working environment.

Performance Assessment must include:

Learners must:

Perform CPR (HLTAID009 component)
- On an adult manikin placed on the floor, for at least 2 minutes of uninterrupted CPR (5 cycles of compressions and breaths).
- On an infant manikin, for at least 2 minutes of uninterrupted CPR (5 cycles).
- Use of an AED (defibrillator) on adult and infant manikins.
Respond to at least two simulated first aid scenarios (these must cover different types of emergencies):
- One must be a life-threatening situation (e.g., unconscious casualty requiring CPR, severe allergic reaction, severe asthma attack, etc.).
- One must involve a non-life-threatening situation (e.g., bleeding, fracture, burn, shock, sprain/strain, diabetes, seizure, poisoning).
Provide first aid to a casualty who is:
- Unconscious, breathing normally (recovery position).
- Experiencing anaphylaxis and asthma (use of adrenaline auto-injector and inhaler with spacer).
- Bleeding and/or in shock.
- With fractures, sprains, strains, dislocations, head/neck/spinal injuries.
- With envenomation (using pressure immobilisation technique).
Demonstrate skills in:
- Conducting a casualty assessment (DRSABCD, vital signs, secondary survey).
- Using safe manual handling techniques.
- Correct infection control practices (hand hygiene, PPE, disposal of sharps).
- Communicating details of an incident to emergency services and workplace supervisor.

Documentation

Complete at least one workplace or incident report form.

Factors to Consider

Minimum age for participants is 14 years.
14 to 17 years learners must email or bring signed under 18 years consent form.

Students attending course will be required to demonstrate their physical ability to perform at least 2 minutes of uninterrupted CPR on an adult manikin placed on the floor, to meet the performance criteria for assessment.

If you have a limitation that would affect your ability to complete the course, please call us to discuss prior to booking.

Compliance Notes

Course Criteria

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Elevate your workplace safety with this essential first aid poster.

How to get your First Aid Qualification

Step #1
Book
- Select a course and venue
- Book by contacting First Aid Action
- Once confirmed, enrol and study the self-paced e-learning component.
Step #2
Attend
- Complete the pre-course theory at least 24 hrs before class.
- Attend the face-to-face training with our expert trainers.
Step #3
Assess
- Complete your assessment
- Attend training
- Provide feedback and review
- Receive annual reminder